:root {
  --page: #f2f5f9;
  --surface: #ffffff;
  --surface-soft: #f7f9fc;
  --surface-strong: #eef2f7;
  --ink: #172033;
  --ink-soft: #596579;
  --ink-faint: #7d8899;
  --border: #dfe5ee;
  --border-strong: #cbd4e1;
  --sidebar: #111a2e;
  --sidebar-soft: #19253c;
  --sidebar-ink: #f5f7fb;
  --sidebar-muted: #9ba8bc;
  --brand: #5965e8;
  --brand-strong: #434fcf;
  --brand-soft: #eef0ff;
  --success: #16815e;
  --success-soft: #e9f8f2;
  --warning: #a86308;
  --warning-soft: #fff5df;
  --danger: #c13d52;
  --danger-soft: #fff0f2;
  --info: #246a9b;
  --info-soft: #eaf5fc;
  --shadow-sm: 0 1px 2px rgb(16 24 40 / 4%), 0 4px 14px rgb(16 24 40 / 4%);
  --shadow-md: 0 12px 32px rgb(16 24 40 / 10%);
  --radius-sm: 8px;
  --radius-md: 12px;
  --radius-lg: 18px;
  --focus: 0 0 0 3px rgb(89 101 232 / 25%);
  --sidebar-width: 244px;
}

* {
  box-sizing: border-box;
}

[hidden] {
  display: none !important;
}

html {
  min-width: 320px;
  background: var(--page);
  color: var(--ink);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 16px;
  line-height: 1.5;
}

body {
  margin: 0;
  min-height: 100vh;
  overflow-x: hidden;
  background: var(--page);
}

button,
input,
select,
textarea {
  color: inherit;
  font: inherit;
}

button,
select,
input[type="checkbox"] {
  cursor: pointer;
}

button:disabled,
input:disabled,
select:disabled,
textarea:disabled {
  cursor: not-allowed;
  opacity: .58;
}

a {
  color: inherit;
  text-decoration: none;
}

:focus-visible {
  outline: 2px solid var(--brand);
  outline-offset: 2px;
}

.skip-link {
  position: fixed;
  top: 12px;
  left: 16px;
  z-index: 1000;
  transform: translateY(-170%);
  border-radius: var(--radius-sm);
  background: var(--surface);
  padding: 10px 14px;
  box-shadow: var(--shadow-md);
}

.skip-link:focus {
  transform: translateY(0);
}

.quality-shell {
  display: grid;
  grid-template-columns: var(--sidebar-width) minmax(0, 1fr);
  min-height: 100vh;
}

.quality-sidebar {
  position: sticky;
  top: 0;
  display: flex;
  min-height: 100vh;
  max-height: 100vh;
  flex-direction: column;
  overflow-y: auto;
  background: var(--sidebar);
  color: var(--sidebar-ink);
  padding: 24px 18px 18px;
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 8px 26px;
}

.brand-mark {
  display: grid;
  width: 40px;
  height: 40px;
  place-items: center;
  flex: 0 0 auto;
  border-radius: 12px;
  background: linear-gradient(145deg, #7782ff, #4b55d5);
  color: #fff;
  font-size: 1.1rem;
  font-weight: 650;
  box-shadow: 0 10px 24px rgb(67 79 207 / 32%);
}

.brand strong,
.brand small {
  display: block;
}

.brand strong {
  font-size: .92rem;
}

.brand small {
  margin-top: 2px;
  color: var(--sidebar-muted);
  font-size: .76rem;
}

.quality-sidebar nav {
  display: grid;
  gap: 5px;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 11px;
  border-radius: 11px;
  color: var(--sidebar-muted);
  padding: 11px 12px;
  font-size: .9rem;
  transition: background-color .16s ease, color .16s ease;
}

.nav-item:hover,
.nav-item.is-active {
  background: #27365a;
  color: #fff;
}

.nav-icon {
  display: grid;
  width: 21px;
  height: 21px;
  place-items: center;
  font-weight: 700;
}

.scope-card {
  margin-top: auto;
  border: 1px solid #2b3851;
  border-radius: 14px;
  background: #151f34;
  padding: 14px;
}

.scope-card .eyebrow {
  color: #adb7ff;
}

.scope-card p {
  margin: 8px 0 0;
  color: var(--sidebar-muted);
  font-size: .75rem;
  line-height: 1.55;
}

.quality-workspace {
  min-width: 0;
}

.quality-topbar {
  position: sticky;
  top: 0;
  z-index: 20;
  display: flex;
  min-height: 82px;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  border-bottom: 1px solid rgb(223 229 238 / 85%);
  background: rgb(242 245 249 / 91%);
  padding: 13px clamp(18px, 2.5vw, 36px);
  backdrop-filter: blur(14px);
}

.quality-topbar h1 {
  margin: 2px 0 0;
  font-size: clamp(1.25rem, 2vw, 1.55rem);
  line-height: 1.2;
  letter-spacing: -.025em;
}

.eyebrow {
  display: block;
  color: var(--ink-faint);
  font-size: .68rem;
  font-weight: 650;
  letter-spacing: .09em;
  text-transform: uppercase;
}

.topbar-actions,
.connection-state,
.panel-header,
.section-title-row,
.heading-badges,
.review-actions,
.filter-actions {
  display: flex;
  align-items: center;
}

.topbar-actions {
  gap: 12px;
}

.connection-state {
  gap: 8px;
  color: var(--ink-soft);
  font-size: .78rem;
  white-space: nowrap;
}

.status-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--ink-faint);
  box-shadow: 0 0 0 4px rgb(125 136 153 / 12%);
}

.connection-state.is-online .status-dot {
  background: var(--success);
  box-shadow: 0 0 0 4px rgb(22 129 94 / 12%);
}

.connection-state.is-error .status-dot {
  background: var(--danger);
  box-shadow: 0 0 0 4px rgb(193 61 82 / 12%);
}

.quality-main {
  width: 100%;
  max-width: 1920px;
  margin: 0 auto;
  padding: clamp(16px, 2.4vw, 32px);
}

select,
input,
textarea {
  width: 100%;
  border: 1px solid var(--border-strong);
  border-radius: 9px;
  background: var(--surface);
  padding: 9px 11px;
}

textarea {
  min-height: 86px;
  resize: vertical;
  line-height: 1.45;
}

label > span:first-child {
  display: block;
  margin-bottom: 5px;
  color: var(--ink-soft);
  font-size: .75rem;
  font-weight: 650;
}

label small,
.section-title-row p {
  color: var(--ink-faint);
  font-weight: 400;
}

.icon-button {
  display: grid;
  width: 40px;
  height: 40px;
  place-items: center;
  flex: 0 0 auto;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--surface);
  color: var(--ink-soft);
  font-size: 1.4rem;
  line-height: 1;
  box-shadow: var(--shadow-sm);
}

.icon-button:hover {
  border-color: var(--border-strong);
  color: var(--brand-strong);
}

.button {
  min-height: 40px;
  border: 1px solid transparent;
  border-radius: 9px;
  padding: 8px 14px;
  font-size: .84rem;
  font-weight: 650;
}

.button-primary {
  background: var(--brand);
  color: #fff;
  box-shadow: 0 5px 14px rgb(89 101 232 / 20%);
}

.button-primary:hover {
  background: var(--brand-strong);
}

.button-secondary {
  border-color: var(--border-strong);
  background: var(--surface);
}

.button-secondary:hover,
.button-quiet:hover {
  background: var(--surface-strong);
}

.button-quiet {
  border-color: transparent;
  background: transparent;
  color: var(--ink-soft);
}

.feature-state {
  min-height: calc(100vh - 150px);
  align-items: center;
  justify-content: center;
  gap: 22px;
  border: 1px dashed var(--border-strong);
  border-radius: var(--radius-lg);
  background: var(--surface);
  padding: clamp(28px, 7vw, 80px);
  text-align: left;
}

.feature-state:not([hidden]) {
  display: flex;
}

.feature-state-icon {
  display: grid;
  width: 72px;
  height: 72px;
  place-items: center;
  flex: 0 0 auto;
  border-radius: 20px;
  background: var(--brand-soft);
  color: var(--brand-strong);
  font-size: 2.2rem;
}

.feature-state h2 {
  margin: 6px 0 8px;
  font-size: clamp(1.35rem, 3vw, 2rem);
  letter-spacing: -.025em;
}

.feature-state p {
  max-width: 650px;
  margin: 0 0 22px;
  color: var(--ink-soft);
}

.quality-content {
  display: grid;
  gap: 16px;
}

.quality-content > * {
  min-width: 0;
}

.filter-bar {
  display: grid;
  grid-template-columns: minmax(230px, 1.4fr) minmax(145px, .75fr) minmax(145px, .8fr) 145px 145px auto;
  align-items: end;
  gap: 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  background: var(--surface);
  padding: 14px;
  box-shadow: var(--shadow-sm);
}

.filter-actions {
  gap: 6px;
}

.quality-grid {
  display: grid;
  grid-template-columns: minmax(260px, .78fr) minmax(400px, 1.35fr) minmax(350px, 1fr);
  align-items: start;
  gap: 16px;
}

.panel {
  min-width: 0;
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
}

.panel-header {
  min-height: 71px;
  justify-content: space-between;
  gap: 14px;
  border-bottom: 1px solid var(--border);
  padding: 14px 16px;
}

.panel-header h2 {
  margin: 3px 0 0;
  font-size: 1rem;
  letter-spacing: -.01em;
}

.panel-summary {
  margin: 0;
  border-bottom: 1px solid var(--border);
  color: var(--ink-faint);
  padding: 8px 14px;
  font-size: .72rem;
}

.auto-refresh-control {
  display: flex;
  align-items: center;
  gap: 7px;
  white-space: nowrap;
}

.auto-refresh-control input {
  width: 16px;
  height: 16px;
  margin: 0;
  accent-color: var(--brand);
}

.auto-refresh-control span {
  margin: 0;
  font-size: .7rem;
  font-weight: 500;
}

.chat-list {
  max-height: calc(100vh - 260px);
  min-height: 420px;
  overflow-y: auto;
  padding: 7px;
}

.chat-list-pagination {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  border-top: 1px solid var(--border);
  padding: 12px 14px;
}

.chat-list-pagination small {
  color: var(--ink-soft);
  font-size: .72rem;
}

.chat-list-item {
  width: 100%;
  border: 1px solid transparent;
  border-radius: 10px;
  background: transparent;
  padding: 11px;
  text-align: left;
  transition: border-color .14s ease, background-color .14s ease;
}

.chat-list-item + .chat-list-item {
  margin-top: 4px;
}

.chat-list-item:hover {
  background: var(--surface-soft);
}

.chat-list-item.is-active {
  border-color: #cbd0ff;
  background: var(--brand-soft);
}

.chat-row,
.chat-subrow {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.chat-row strong {
  min-width: 0;
  overflow: hidden;
  font-size: .86rem;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-subrow {
  margin-top: 5px;
  color: var(--ink-soft);
  font-size: .72rem;
}

.chat-subrow span {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.chat-preview {
  display: -webkit-box;
  overflow: hidden;
  margin: 7px 0 0;
  color: var(--ink-faint);
  font-size: .72rem;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}

.badge {
  display: inline-flex;
  align-items: center;
  flex: 0 0 auto;
  border-radius: 999px;
  padding: 3px 8px;
  font-size: .64rem;
  font-weight: 700;
  line-height: 1.3;
}

.badge-live {
  background: var(--info-soft);
  color: var(--info);
}

.badge-unreviewed,
.badge-draft {
  background: var(--surface-strong);
  color: var(--ink-soft);
}

.badge-flawless,
.badge-completed {
  background: var(--success-soft);
  color: var(--success);
}

.badge-faulty {
  background: var(--danger-soft);
  color: var(--danger);
}

.badge-needs_review {
  background: var(--warning-soft);
  color: var(--warning);
}

.transcript-panel,
.review-panel {
  min-height: calc(100vh - 180px);
}

.transcript-heading {
  align-items: flex-start;
}

.transcript-heading h2 {
  font-size: 1.08rem;
}

.transcript-heading p {
  margin: 5px 0 0;
  color: var(--ink-soft);
  font-size: .72rem;
}

.heading-badges {
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 5px;
}

.identity-notice {
  border-bottom: 1px solid var(--border);
  background: var(--warning-soft);
  padding: 10px 16px;
  color: #754706;
  font-size: .75rem;
}

.visitor-metadata {
  border-bottom: 1px solid var(--border);
  background: #fbfcff;
  color: var(--ink);
}

.visitor-metadata[hidden] {
  display: none;
}

.visitor-metadata summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
  min-height: 44px;
  padding: 10px 16px;
  cursor: pointer;
  font-size: .76rem;
  font-weight: 750;
  list-style: none;
}

.visitor-metadata summary::-webkit-details-marker {
  display: none;
}

.visitor-metadata summary > span::before {
  display: inline-block;
  width: 1em;
  margin-right: 6px;
  content: "›";
  font-size: 1rem;
  line-height: 1;
  transform: rotate(0deg);
  transition: transform .16s ease;
}

.visitor-metadata[open] summary > span::before {
  transform: rotate(90deg);
}

.visitor-metadata summary:focus-visible {
  outline: 3px solid rgba(81, 91, 230, .28);
  outline-offset: -3px;
}

.visitor-metadata summary small {
  flex: 0 0 auto;
  border: 1px solid #d9c281;
  border-radius: 999px;
  background: #fff7dd;
  padding: 3px 7px;
  color: #704705;
  font-size: .7rem;
  font-weight: 700;
}

.visitor-metadata-body {
  border-top: 1px solid var(--border);
  padding: 12px 16px 14px;
}

.visitor-metadata-body > p {
  margin: 0 0 10px;
  color: var(--ink-soft);
  font-size: .75rem;
  line-height: 1.5;
}

#visitor-metadata-list {
  display: grid;
  gap: 6px;
  margin: 0;
}

.visitor-metadata-row {
  display: grid;
  grid-template-columns: minmax(110px, .75fr) minmax(0, 1.25fr);
  gap: 10px;
  border-top: 1px dashed #dce2ee;
  padding-top: 6px;
  font-size: .76rem;
}

.visitor-metadata-row:first-child {
  border-top: 0;
  padding-top: 0;
}

.visitor-metadata-row dt {
  color: var(--ink-soft);
  font-weight: 700;
}

.visitor-metadata-row dd {
  min-width: 0;
  margin: 0;
  overflow-wrap: anywhere;
  white-space: pre-wrap;
}

.message-list {
  display: grid;
  max-height: calc(100vh - 308px);
  min-height: 430px;
  align-content: start;
  gap: 12px;
  overflow-y: auto;
  margin: 0;
  padding: 18px 16px 28px;
  list-style: none;
  scroll-behavior: smooth;
}

.message {
  display: grid;
  max-width: 88%;
  gap: 4px;
  scroll-margin: 20px;
}

.message-agent {
  justify-self: end;
}

.message-system {
  width: 100%;
  max-width: 100%;
  justify-self: center;
}

.message-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  color: var(--ink-faint);
  font-size: .67rem;
}

.message-head strong {
  color: var(--ink-soft);
}

.message-bubble {
  border: 1px solid var(--border);
  border-radius: 4px 13px 13px 13px;
  background: var(--surface-soft);
  padding: 9px 11px;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  font-size: .82rem;
}

.message-agent .message-bubble {
  border-color: #d7dafc;
  border-radius: 13px 4px 13px 13px;
  background: var(--brand-soft);
}

.message-system .message-head {
  justify-content: center;
}

.message-system .message-bubble {
  border-style: dashed;
  border-radius: 999px;
  background: transparent;
  color: var(--ink-faint);
  padding: 6px 12px;
  text-align: center;
  font-size: .7rem;
}

.message.is-highlighted .message-bubble {
  border-color: var(--warning);
  box-shadow: 0 0 0 3px rgb(168 99 8 / 14%);
}

.empty-panel,
.list-empty,
.loading-state {
  display: flex;
  min-height: 360px;
  align-items: center;
  justify-content: center;
  flex-direction: column;
  padding: 32px;
  color: var(--ink-faint);
  text-align: center;
}

.empty-panel > span,
.list-empty > span {
  display: grid;
  width: 52px;
  height: 52px;
  place-items: center;
  border-radius: 15px;
  background: var(--surface-strong);
  color: var(--ink-soft);
  font-size: 1.5rem;
}

.empty-panel h2,
.list-empty h3 {
  margin: 14px 0 5px;
  color: var(--ink);
  font-size: 1rem;
}

.empty-panel p,
.list-empty p {
  max-width: 360px;
  margin: 0;
  font-size: .78rem;
}

.loading-state {
  min-height: 220px;
  font-size: .78rem;
}

.loading-state::before {
  width: 24px;
  height: 24px;
  margin-bottom: 10px;
  border: 3px solid var(--border);
  border-top-color: var(--brand);
  border-radius: 50%;
  content: "";
  animation: spin .75s linear infinite;
}

@keyframes spin {
  to { transform: rotate(360deg); }
}

.review-panel {
  padding-bottom: 1px;
}

.review-save-state {
  border-radius: 999px;
  background: var(--surface-strong);
  color: var(--ink-soft);
  padding: 4px 8px;
  font-size: .65rem;
  font-weight: 650;
}

.review-save-state.is-dirty {
  background: var(--warning-soft);
  color: var(--warning);
}

.review-save-state.is-saved {
  background: var(--success-soft);
  color: var(--success);
}

.findings-section,
.category-section,
.general-note-section,
.decision-fieldset {
  margin: 0;
  border: 0;
  border-bottom: 1px solid var(--border);
  padding: 15px 16px;
}

.decision-fieldset legend {
  width: 100%;
  color: var(--ink);
  padding: 0 0 10px;
  font-size: .78rem;
  font-weight: 700;
}

.section-title-row {
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 10px;
}

.section-title-row h3,
.general-note-section h3 {
  margin: 0;
  font-size: .8rem;
}

.section-title-row p {
  margin: 3px 0 0;
  font-size: .69rem;
}

.count-pill {
  min-width: 25px;
  border-radius: 999px;
  background: var(--surface-strong);
  color: var(--ink-soft);
  padding: 2px 7px;
  text-align: center;
  font-size: .66rem;
  font-weight: 700;
}

.findings-list,
.category-list {
  display: grid;
  gap: 8px;
}

.finding-card {
  display: grid;
  gap: 7px;
  border: 1px solid #f0d3d8;
  border-radius: 9px;
  background: var(--danger-soft);
  padding: 9px 10px;
}

.finding-card.is-info {
  border-color: #cfe5f4;
  background: var(--info-soft);
}

.finding-title-row {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 8px;
}

.finding-card strong {
  font-size: .74rem;
}

.finding-card p {
  margin: 0;
  color: var(--ink-soft);
  font-size: .69rem;
}

.finding-actions {
  display: flex;
  align-items: center;
  gap: 10px;
}

.text-button {
  border: 0;
  background: transparent;
  color: var(--brand-strong);
  padding: 0;
  font-size: .68rem;
  font-weight: 700;
}

.no-findings {
  border: 1px solid #cae9dc;
  border-radius: 9px;
  background: var(--success-soft);
  color: var(--success);
  padding: 10px;
  font-size: .72rem;
}

.decision-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 7px;
}

.decision-button {
  display: grid;
  min-height: 92px;
  place-items: center;
  align-content: center;
  gap: 2px;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--surface-soft);
  padding: 8px;
  text-align: center;
}

.decision-button > span {
  display: grid;
  width: 24px;
  height: 24px;
  place-items: center;
  border-radius: 50%;
  background: var(--surface-strong);
  font-weight: 800;
}

.decision-button strong {
  font-size: .75rem;
}

.decision-button small {
  color: var(--ink-faint);
  font-size: .58rem;
  line-height: 1.25;
}

.decision-button[aria-pressed="true"].is-flawless {
  border-color: #7bc6aa;
  background: var(--success-soft);
  color: var(--success);
}

.decision-button[aria-pressed="true"].is-faulty {
  border-color: #e29ba7;
  background: var(--danger-soft);
  color: var(--danger);
}

.decision-button[aria-pressed="true"].is-review {
  border-color: #e6ba70;
  background: var(--warning-soft);
  color: var(--warning);
}

.category-section.is-disabled {
  opacity: .55;
}

.category-card {
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--surface-soft);
  overflow: hidden;
}

.category-card.is-selected {
  border-color: #cbd0ff;
  background: #fafaff;
}

.category-toggle {
  display: flex;
  align-items: flex-start;
  gap: 9px;
  padding: 10px;
}

.category-toggle input {
  width: 17px;
  height: 17px;
  flex: 0 0 auto;
  margin: 2px 0 0;
  accent-color: var(--brand);
}

.category-toggle span {
  margin: 0;
}

.category-toggle strong,
.category-toggle small {
  display: block;
}

.category-toggle strong {
  color: var(--ink);
  font-size: .75rem;
}

.category-toggle small {
  margin-top: 2px;
  color: var(--ink-faint);
  font-size: .65rem;
  line-height: 1.35;
}

.category-fields {
  display: grid;
  gap: 9px;
  border-top: 1px solid var(--border);
  padding: 10px;
}

.category-fields textarea {
  min-height: 72px;
  font-size: .75rem;
}

.category-fields select {
  font-size: .75rem;
}

.field-error {
  display: block;
  margin-top: 4px;
  color: var(--danger);
  font-size: .66rem;
}

.general-note-section {
  display: grid;
  gap: 10px;
}

.general-note-section textarea {
  font-size: .76rem;
}

.validation-summary {
  margin: 14px 16px 0;
  border: 1px solid #edbbc3;
  border-radius: 9px;
  background: var(--danger-soft);
  color: #8e2637;
  padding: 10px 12px;
  font-size: .72rem;
}

.validation-summary strong {
  display: block;
  margin-bottom: 4px;
}

.validation-summary ul {
  margin: 0;
  padding-left: 18px;
}

.live-chat-note {
  margin: 12px 16px 0;
  border-radius: 9px;
  background: var(--info-soft);
  color: var(--info);
  padding: 9px 11px;
  font-size: .7rem;
}

.review-actions {
  position: sticky;
  bottom: 0;
  z-index: 5;
  justify-content: flex-end;
  gap: 8px;
  border-top: 1px solid var(--border);
  border-radius: 0 0 var(--radius-md) var(--radius-md);
  background: rgb(255 255 255 / 94%);
  padding: 12px 16px;
  backdrop-filter: blur(10px);
}

.toast-region {
  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 100;
  display: grid;
  width: min(360px, calc(100vw - 40px));
  gap: 9px;
}

.toast {
  border: 1px solid #c8e3d8;
  border-radius: 11px;
  background: var(--surface);
  color: var(--ink);
  padding: 11px 13px;
  box-shadow: var(--shadow-md);
  font-size: .78rem;
}

.toast.is-error {
  border-color: #edbbc3;
  background: var(--danger-soft);
}

.noscript {
  position: fixed;
  inset: 20px;
  z-index: 200;
  display: grid;
  place-items: center;
  border-radius: var(--radius-md);
  background: var(--danger-soft);
  color: var(--danger);
  padding: 20px;
  text-align: center;
}

@media (max-width: 1500px) {
  .filter-bar {
    grid-template-columns: 1.4fr .8fr .8fr;
  }

  .filter-actions {
    justify-content: flex-end;
  }

  .quality-grid {
    grid-template-columns: minmax(260px, .7fr) minmax(430px, 1.3fr);
  }

  .review-panel {
    grid-column: 1 / -1;
    min-height: auto;
  }

  .review-panel #review-content {
    display: grid;
    grid-template-columns: minmax(300px, .8fr) minmax(460px, 1.2fr);
  }

  .review-panel #review-content > .panel-header {
    grid-column: 1 / -1;
  }

  .review-panel .findings-section {
    border-right: 1px solid var(--border);
  }
}

@media (max-width: 1180px) {
  .filter-bar {
    grid-template-columns: 1.4fr .8fr .8fr;
  }

  .filter-actions {
    justify-content: flex-end;
  }
}

@media (max-width: 980px) {
  .quality-shell {
    grid-template-columns: 1fr;
  }

  .quality-sidebar {
    position: static;
    display: grid;
    min-height: auto;
    max-height: none;
    grid-template-columns: auto 1fr;
    align-items: center;
    gap: 20px;
    padding: 12px 18px;
  }

  .brand {
    padding: 0;
  }

  .quality-sidebar nav {
    display: flex;
    justify-content: flex-end;
  }

  .scope-card {
    display: none;
  }

  .quality-topbar {
    top: 0;
  }
}

@media (max-width: 820px) {
  .quality-topbar {
    align-items: flex-start;
  }

  .connection-state {
    display: none;
  }

  .filter-bar {
    grid-template-columns: 1fr 1fr;
  }

  .field-grow {
    grid-column: 1 / -1;
  }

  .quality-grid {
    grid-template-columns: 1fr;
  }

  .chat-list-panel,
  .transcript-panel,
  .review-panel {
    min-height: auto;
  }

  .chat-list {
    min-height: 180px;
    max-height: 350px;
  }

  .message-list {
    min-height: 360px;
    max-height: 560px;
  }

  .review-panel #review-content {
    display: block;
  }

  .review-panel .findings-section {
    border-right: 0;
  }
}

@media (max-width: 590px) {
  .quality-sidebar {
    grid-template-columns: 1fr;
    gap: 10px;
  }

  .quality-sidebar nav {
    justify-content: stretch;
    overflow-x: auto;
    scrollbar-width: none;
  }

  .quality-sidebar nav::-webkit-scrollbar {
    display: none;
  }

  .quality-sidebar .nav-item {
    flex: 0 0 auto;
    padding: 8px;
    font-size: .76rem;
  }

  .quality-topbar {
    min-height: 70px;
    padding: 10px 14px;
  }

  .quality-topbar .eyebrow {
    display: none;
  }

  .quality-main {
    padding: 12px;
  }

  .filter-bar {
    grid-template-columns: 1fr;
  }

  .field-grow {
    grid-column: auto;
  }

  .filter-actions {
    justify-content: stretch;
  }

  .filter-actions .button {
    flex: 1;
  }

  .chat-list-pagination {
    align-items: stretch;
    flex-direction: column;
  }

  .feature-state:not([hidden]) {
    min-height: 520px;
    flex-direction: column;
    text-align: center;
  }

  .decision-grid {
    grid-template-columns: 1fr;
  }

  .decision-button {
    min-height: 68px;
    grid-template-columns: auto 1fr;
    justify-items: start;
    text-align: left;
  }

  .decision-button > span {
    grid-row: 1 / 3;
  }

  .message {
    max-width: 96%;
  }

  .visitor-metadata-row {
    grid-template-columns: 1fr;
    gap: 2px;
  }

  .review-actions {
    align-items: stretch;
    flex-direction: column-reverse;
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    scroll-behavior: auto !important;
    animation-duration: .01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: .01ms !important;
  }
}

/* Standalone panel shell, authentication and dashboard additions. */
.user-actions {
  margin-left: auto;
}

.user-chip {
  display: grid;
  min-width: 130px;
  text-align: right;
}

.user-chip strong {
  font-size: .82rem;
}

.user-chip small {
  color: var(--ink-soft);
  font-size: .7rem;
}

.auth-page {
  display: grid;
  min-height: 100vh;
  place-items: center;
  padding: 32px;
  background:
    radial-gradient(circle at 18% 18%, rgb(89 101 232 / 18%), transparent 34%),
    radial-gradient(circle at 84% 82%, rgb(22 129 94 / 10%), transparent 28%),
    var(--page);
}

.auth-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.1fr) minmax(340px, .8fr);
  width: min(980px, 100%);
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: 24px;
  background: var(--surface);
  box-shadow: var(--shadow-md);
}

.auth-layout-single {
  grid-template-columns: minmax(320px, 480px);
  justify-content: center;
  width: min(520px, 100%);
}

.auth-intro {
  padding: clamp(38px, 7vw, 76px);
  background: linear-gradient(145deg, var(--sidebar), #202f55);
  color: var(--sidebar-ink);
}

.auth-intro .eyebrow {
  margin-top: 30px;
  color: #aeb8ff;
}

.auth-intro h1 {
  margin: 8px 0 14px;
  font-size: clamp(2rem, 4vw, 3.2rem);
  line-height: 1.05;
}

.auth-intro p {
  max-width: 540px;
  color: #c3ccdc;
}

.auth-brand {
  display: grid;
  width: 56px;
  height: 56px;
  place-items: center;
  font-size: 1.35rem;
}

.auth-features {
  display: grid;
  gap: 12px;
  margin: 30px 0 0;
  padding: 0;
  list-style: none;
  color: #d8deea;
}

.auth-features li::before {
  margin-right: 10px;
  color: #8f98ff;
  content: "✓";
  font-weight: 800;
}

.auth-card {
  align-self: center;
  padding: clamp(32px, 6vw, 64px);
}

.auth-card h1,
.auth-card h2 {
  margin: 7px 0 8px;
}

.auth-card form {
  display: grid;
  gap: 18px;
  margin-top: 28px;
}

.auth-card label {
  display: grid;
  gap: 7px;
  color: var(--ink-soft);
  font-size: .82rem;
  font-weight: 650;
}

.auth-card input {
  min-height: 46px;
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-sm);
  padding: 0 13px;
  background: #fff;
}

.auth-card input:focus {
  border-color: var(--brand);
  box-shadow: var(--focus);
  outline: none;
}

.auth-submit {
  min-height: 46px;
  justify-content: center;
}

.auth-error,
.inline-error {
  border: 1px solid #f2b9c1;
  border-radius: var(--radius-sm);
  background: var(--danger-soft);
  padding: 10px 12px;
  color: #8d2636;
  font-size: .82rem;
}

.auth-help,
.muted {
  color: var(--ink-soft);
}

.auth-help {
  margin: 22px 0 0;
  font-size: .78rem;
}

.dashboard-main,
.workspace-main {
  display: grid;
  gap: 20px;
  padding: 28px;
}

.welcome-card,
.data-card,
.workspace-card {
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
}

.welcome-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  padding: 26px 28px;
  background: linear-gradient(120deg, #fff, var(--brand-soft));
}

.welcome-card h2,
.data-card h2,
.workspace-card h2 {
  margin: 5px 0;
}

.welcome-card p {
  margin: 0;
  color: var(--ink-soft);
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 14px;
}

.metric-card {
  display: grid;
  min-height: 132px;
  align-content: space-between;
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  background: var(--surface);
  padding: 16px;
  box-shadow: var(--shadow-sm);
}

.metric-card > span,
.metric-card > small {
  color: var(--ink-soft);
  font-size: .75rem;
}

.metric-card > strong {
  font-size: 1.85rem;
  line-height: 1;
}

.metric-danger > strong {
  color: var(--danger);
}

.metric-success > strong {
  color: var(--success);
}

.data-card,
.workspace-card {
  padding: 22px;
}

.data-card-header,
.workspace-card-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  margin-bottom: 18px;
}

.responsive-table {
  overflow-x: auto;
}

.responsive-table table {
  width: 100%;
  border-collapse: collapse;
  font-size: .82rem;
}

.responsive-table th,
.responsive-table td {
  border-bottom: 1px solid var(--border);
  padding: 12px 10px;
  text-align: left;
  vertical-align: top;
}

.responsive-table th {
  color: var(--ink-soft);
  font-size: .7rem;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.workspace-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(300px, 380px);
  gap: 20px;
}

.stack-form {
  display: grid;
  gap: 14px;
}

.stack-form label {
  display: grid;
  gap: 6px;
  color: var(--ink-soft);
  font-size: .78rem;
  font-weight: 650;
}

.stack-form input,
.stack-form select,
.stack-form textarea {
  min-height: 42px;
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-sm);
  padding: 9px 11px;
  background: #fff;
}

.status-list,
.rule-list {
  display: grid;
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.status-list li,
.rule-list li {
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-soft);
  padding: 12px;
}

.rules-workspace {
  grid-template-columns: minmax(0, 1.35fr) minmax(320px, .65fr);
}

.rules-workspace > .workspace-card:last-child {
  grid-column: 1 / -1;
}

.rule-library {
  display: grid;
  gap: 16px;
  margin-top: 18px;
}

.rule-entry {
  display: grid;
  gap: 12px;
  padding: 16px;
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  background: var(--surface-soft);
}

.rule-entry-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}

.rule-entry h3,
.rule-entry p,
.rule-gallery figure {
  margin: 0;
}

.status-pill {
  flex: 0 0 auto;
  border-radius: 999px;
  padding: 5px 9px;
  font-size: .7rem;
  font-weight: 750;
}

.status-pill.is-active {
  color: #08765a;
  background: #dcf8ef;
}

.status-pill.is-inactive {
  color: #7b4c05;
  background: #fff0cf;
}

.rule-gallery {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
  gap: 10px;
}

.rule-gallery figure {
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: #fff;
}

.rule-gallery img {
  display: block;
  width: 100%;
  height: 150px;
  object-fit: contain;
  background: #f4f7fb;
}

.rule-gallery figcaption {
  padding: 8px;
  color: var(--ink-soft);
  font-size: .72rem;
  overflow-wrap: anywhere;
}

.rule-history summary {
  min-height: 40px;
  display: flex;
  align-items: center;
  cursor: pointer;
  color: var(--primary);
  font-weight: 700;
}

.rule-history ul {
  margin: 4px 0 0;
  padding-left: 20px;
  color: var(--ink-soft);
  font-size: .76rem;
}

.stack-form .check-row {
  display: flex;
  align-items: center;
  gap: 9px;
}

.stack-form .check-row input {
  width: 18px;
  min-height: 18px;
  margin: 0;
}

.empty-copy {
  color: var(--ink-soft);
  text-align: center;
  padding: 28px 12px;
}

@media (max-width: 1180px) {
  .metric-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 820px) {
  .auth-page {
    padding: 14px;
  }

  .auth-layout {
    grid-template-columns: 1fr;
  }

  .auth-intro {
    display: none;
  }

  .dashboard-main,
  .workspace-main {
    padding: 14px;
  }

  .metric-grid,
  .workspace-grid {
    grid-template-columns: 1fr 1fr;
  }

  .user-chip {
    display: none;
  }
}

@media (max-width: 520px) {
  .metric-grid,
  .workspace-grid {
    grid-template-columns: 1fr;
  }

  .welcome-card,
  .data-card-header,
  .workspace-card-header {
    align-items: stretch;
    flex-direction: column;
  }
}